syscloud
no-img

The Best Salesforce Backup Solution in 2023 

10 Feb 2023 | 8 min read | Anju & Nadeem

Everyone in the market claims they are the best, making it harder to choose a cloud backup solution for Salesforce. To help you find a solution that fits your business needs, we have put together a comprehensive article that compares all the Salesforce backup providers in the cloud backup market.

The content published on this page was written based on public information, including the BaaS vendor website, analyst websites, and comparison sites as of 01 February, 2023. A complete list of references is available here. Pease note that software products, such as those discussed on this page, are subject to changes and updates. While SysCloud will make reasonable efforts to update the content of this page periodically, SysCloud cannot guarantee that the content of this page will include every product change. If you would like to notify us about a product update, you can do so here, and we will consider the information.

Evaluation criteria
In this evaluation, we compared 7 Salesforce cloud backup vendors (including SysCloud and Salesforce native solution) based on 9 broad performance metrics that take into consideration data management requirements that are common across a diverse set of industries.
The following are the performance metrics we used to compare the solutions.

Vendor comparison
Here is the in-depth, feature-based, product review of all 7 Salesforce cloud backup vendors.
1. Backup scope
FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

Records

Backup records: The ability to back up all records (that can be queried) in a Salesforce instance

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Restore records: The ability to restore all backed-up records (of objects with ‘write’ permission) 

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Export records: The ability to export all backed-up records

We do not have information on whether the native Backup and Restore tool can export all backed-up records. 
Yes
Yes
Yes
Yes
Yes
Yes

Standard objects

Back up standard objects: The ability to back up all standard objects (that can be queried) in a Salesforce instance

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Restore standard objects: The ability to restore backed-up standard objects (with ‘write’ permission)

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Export standard objects: The ability to export backed-up standard objects

We do not have information on whether the native Salesforce Backup and Restore tool can export backed-up standard objects.
Yes
Yes
Yes
Yes
Yes
Yes

Custom objects

Back up custom objects: The ability to back up all custom objects (that can be queried) in a Salesforce instance

We do not have information on whether the native Salesforce Backup and Restore tool can back up custom objects.
Yes
Yes
Yes
Yes
Yes
Yes

Restore custom objects: The ability to restore backed-up custom objects (with ‘write’ permission) 

 
We do not have information on whether the native Salesforce Backup and Restore tool can restore custom objects.
Yes
Yes
Yes
Yes
Yes
Yes

Export custom objects: The ability to export backed-up custom objects

We do not have information on whether the native Salesforce Backup and Restore tool can export backed-up custom objects.
Yes
Yes
Yes
Yes
Yes
Yes

Metadata components

Backup metadata: The ability to back up all metadata in a Salesforce instance

Native Backup and Restore tool cannot back up Salesforce metadata. To back up metadata in a Salesforce instance, Package Manager can be used; however, it has serious limitations since it is not built for the purpose of backup and restore. 

Yes
Yes
Yes
Yes
Yes
Yes

Restore metadata: The ability to restore backed-up metadata

Native Backup and Restore tool cannot restore Salesforce metadata. To restore metadata, Package Manager can be used; however, it can only revert metadata to a previous version. 
Yes, SysCloud can restore metadata both at a componentlevel and type level.
We do not have information on whether Spanning can restore metadata at a component level.
We do not have information on whether OwnBackup can restore metadata at a component level.
We do not have information on whether Backupify can restore metadata at a component level.
Yes
We do not have information on whether Odaseva can restore metadata at a component level.

Export metadata: The ability to export backed-up metadata

We do not have information on whether the native Salesforce Backup and Restore tool can export metadata.
Yes
Yes
Yes
Yes
Yes
Yes

Chatter

Back up Chatter: The ability to back up all Chatter objects in a Salesforce instance

We do not have information on whether the native Salesforce Backup and Restore tool can back up Chatter objects.
Yes
Yes
Yes
Yes
Yes

Restore Chatter: The ability to restore backed-up Chatter objects

We do not have information on whether the native Salesforce Backup and Restore tool can restore Chatter objects.
Yes
Yes
Yes
Yes
Yes

Export Chatter: The ability to export backed-up Chatter objects 

We do not have information on whether the native Salesforce Backup and Restore tool can export Chatter objects.
Yes
Yes
Yes
Yes
Yes
FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

Limit API usage: The ability to operate within the organization’s current API call limit without having to buy additional API calls

We do not have information on whether the native Salesforce Backup and Restore tool can operate within the API call limit of the organization.
Yes  
Yes
Yes
We do not have information on whether Backupify can operate within the API call limit of the organization.
Yes
Yes
FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva
Backup, restore, and export data

Native Salesforce Backup and Restore tool supports backup and restore of data, but it has serious limitations. We do not have information on whether it supports data export. 

 
Yes
Yes
Yes
Yes
Yes
Yes
Backup, restore, and export metadata 
 

Native Backup and Restore tool cannot restore Salesforce metadata. To restore metadata, Package Manager can be used; however, it can only revert metadata to a previous version. See limitations of Package Manager

Yes
Yes
Yes
Yes, but We do not have information on whether Backupify can restore metadata at a component level.
Yes
Yes, but We do not have information on whether Odaseva can restore metadata at a component level. 
 

Cross-account restore: The ability to restore data to another Salesforce account

Coming soon
Yes
Yes
We do not have information on whether Backupify can perform cross-account restore.
Yes
Yes

Sandbox seeding: The ability to move data in and out of sandboxes

Coming soon
Yes
Yes
We do not have information on whether Backupify offers sandbox seeding.
Yes
Yes

Data archiving: The ability to archive old/unused data to save on storage costs

Coming soon
We do not have information on whether Spanning offers data archiving.
Yes
We do not have information on whether Backupify offers data archiving.
We do not have information on whether CloudAlly offers data archiving.
Yes
FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

Comprehensive dashboard: An extensive dashboard that displays all the mission-critical data in a single screen

No, the dashboard only displays two items – backup status and connection status.
Yes, SysCloud’s intuitive dashboard provides all the mission- critical data in a single pane of glass for each cloud, including Salesforce.
Yes, the dashboard displays data specific to Salesforce on a single screen. We do not have information on whether Spanning provides a multi-cloud dashboard.
Yes, the dashboard displays data specific to Salesforce on a single screen. We do not have information on whether OwnBackup provides a multi-cloud dashboard.
Yes, the dashboard displays data specific to Salesforce on a single screen. We do not have information on whether Backupify provides a multi-cloud dashboard.
Yes
We do not have information on whether Odaseva can display the status of multiple Salesforce organizations in a single dashboard.

Data and metadata backup status: Separate statuses for data and metadata backup in the dashboard

Yes

The dashboard does not display metadata backup status. Source

We do not have information on whether Backupify displays data and metadata backup status in the dashboard.

The dashboard does not display metadata backup status separately. Source

CloudAlly shows status for each metadata based on whether the backup succeeded or not.
We do not have information on whether Odaseva displays metadata backup status separately on its dashboard.

Backup health status: The ability to monitor backup health and display the backup health status

The dashboard only displays the backup status for the past seven days.
The dashboard displays the backup health status for any day since the initial backup.

The dashboard only provides a backup history for the past 12 days that shows whether the backup was successful or not. Source

We do not have information on whether OwnBackup displays the backup health status on the dashboard.
We do not have information on whether Backupify displays the backup health status on the dashboard.

The dashboard does not display the backup health status. Source

The dashboard provides comprehensive graphs for storage, API requests, and bulk batches.

App-level dashboard: Separate dashboard for each SaaS application backed up

Native Backup and Restore does not back up any clouds other than Salesforce.
Yes
We do not have information on whether Spanning offers a dashboard for each SaaS application backed up.
We do not have information on whether OwnBackup offers a dashboard for each SaaS application backed up.
We do not have information on whether Backupify offers a dashboard for each SaaS application backed up.
Yes
Odaseva does not back up any SaaS application other than Salesforce.

Errors and alerts: The ability to display any errors/alerts that have occurred during the backup

Yes
Yes
Yes
Yes
Yes
We do not have information on how Odaseva displays errors and alerts.
FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva
Pricing structure
We do not have information on the pricing structure of the native Backup and Restore tool.

SysCloud backup for Salesforce costs $29 per user/year. Learn more 

Spanning backup for Salesforce costs $48 per user/year on Salesforce AppExchange.
OwnBackup pricing starts at $34 per user/year.
Backupify Salesforce backup costs $2388 per company/year for 50 users and additional users are charged at $24 per user/year.
CloudAlly backup for Salesforce costs $30 per user/year.
Odaseva backup for Salesforce starts at $21,000 per company/year.
Minimum billing
We do not have information on whether the native Backup and Restore tool has a minimum billing.
No minimum billing required 
 
We do not have information whether Spanning has a minimum billing.
Yes, $500 per month
The only plan available in Salesforce AppExchange is quoted at $2388 per company/month for 50 users.
No minimum billing required
Starts at $21,000 per company/year
Add-ons pricing
The native Backup and Restore tool does not offer any add-ons as of now.
Add-ons are charged per user.
Spanning does not offer any add-ons for Salesforce.
Each add-on is charged per user and has a minimum billing.
We do not have information on whether Backupify offers any add-ons for Salesforce.
Cross-account restore, and sandbox seeding are included in the existing pricing structure.
We do not have information on whether Odaseva offers any add-ons for Salesforce.
FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

Support for production organization: The ability to protect data in Salesforce production orgs 

Yes
Yes
Yes
Yes
Yes
Yes
Yes

Support for sandboxes: The ability to support data movement in and out of sandboxes

We do not have information on whether the native Backup and Restore tool supports data movement in and out of sandboxes.
Coming soon
Yes
Yes
Yes
Yes
Yes
FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

Maintain relationships: The ability to restore data in Salesforce with object relationships intact

Yes
Yes
Yes
Yes
We do not have information on whether Backupify can maintain object relationships during restore.
Yes
Yes

Choose relationships to restore: The ability to let users choose which related records to restore without having to restore the entire branch

Yes
Yes, SysCloud lets admins granularly choose the exact related record that needs to be restored.
Yes, but there is only the option to choose whether to restore child records. There is no option to choose which related records to restore.
Yes
We do not have information on whether Backupify lets users choose which related records to restore. 
 
Yes, but there isonly the option to choose whether torestore child records. There is no option to choose which related records to restore.
We do not have information on whether Odaseva lets users choose which related records to restore. 
 

Automatically restore relationships: The ability to automatically restore dependent relationships when a hierarchy is not met

Yes
Yes
Yes
Yes
We do not have information on whether Backupify can automatically restore dependent relationships. 
 
We do not have information on whether CloudAlly can automatically restore dependent relationships. 
 
We do not have information on whether Odaseva can automatically restore dependent relationships. 
 

Handle schema changes: The ability to handle schema changes and the addition/deletion of relationships

Yes
Yes
Yes
Yes
We do not have information on whether Backupify can handle schema changes or the addition/deletion of relationships.
Yes
Yes
FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

On-demand backup: The ability to instantly start an incremental backup for any Salesforce instance

A backup policy can be created that automatically backs up any changes in data. We do not have information on whether the tool lets admins start an incremental backup.
Yes
Yes
Yes
Yes
Yes
Yes
FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva
SOC 2 compliance
We do not have information on whether native Salesforce Backup and Restore tool is SOC2 compliant.
Yes
Yes
Yes
Yes
We do not have information on whether CloudAlly is SOC2 compliant. 
Yes
GDPR compliance
We do not have information on whether native Salesforce Backup and Restore tool is GDPR compliant.
Yes
Yes
Yes
Yes
Yes
Yes
HIPAA compliance
We do not have information on whether native Salesforce Backup and Restore tool is HIPAA compliant.
Yes
Yes
Yes
Yes
Yes
End-to-end data encryption
Yes
Yes
Yes
Yes
Yes
Yes
Yes

End-user self-service: The ability to let end-users restore the data they handle

SysCloud does not allow end-users to restore their data.
Yes
Yes
We do have information on whether Backupify offers end- user self-service for Salesforce.
We do have information on whether CloudAlly offers end- user self-service for Salesforce.
Yes

Audit logs: The ability to maintain audit logs that capture all the admin and end-user actions

Yes
SysCloud provides immutable audit logs for all actions.
Spanning provides Salesforce-specific audit logs.
Yes
Yes
Yes
Yes

Data storage location: The location where admins can choose to host their backup

AWS
AWS - US, UK, Canada, and Australia
US, UK, Canada, and Asia-Pacific
AWS - US, Canada, European Union, and Australia Azure – European Union
US, UK, Canada, Iceland, Germany, and Australia
US, UK, Germany, Ireland, and Canada 
North America, Asia-Pacific, and EMEA
Evaluation results
The cloud backup requirements will be unique for every business considering factors such as threat perceptions, feature requirements, IT admin bandwidth (to administer backup and handle restore requests), and cost-effectiveness.

We believe SysCloud strikes the perfect balance between offering a comprehensive feature set, ease of use, and an unlimited storage plan that eliminates any concerns associated with storage-based cost escalations.

SysCloud provides a cost-effective Salesforce cloud backup solution for small and medium-sized businesses, with user-based pricing and no minimum billing. SysCloud safeguards both data and metadata, offering precise and secure restoration, and effectively manages any schema changes or API errors.

There's just one thing that we DON'T have: Unreasonable prices
Select number of users:
no-img

Spanning

OwnBackup

Backupify

CloudAlly

Odaseva

Cost per year for Salesforce backup

*Minimum billing applied Learn more

What makes SysCloud the best cloud backup software

Take a look at our comprehensive feature set that sets SysCloud apart from other cloud backup solutions

Smart backup

Automatically back up Salesforce data and metadata. Let SysCloud handle any schema changes or API errors and get complete visibility on your backups. Automatically include newly added Salesforce data in the backup schedule.

Smart Backup Image

Point-in-time restore

Go back in time to recover from accidental deletions or data corruption using point-in-time backup snapshots. Review all backup instances and choose the right version of the data that needs to be restored.

Optimize Salesforce API usage

Manage Salesforce API consumption for daily backups using SysCloud’s automated API optimizer. Set API call limit according to your org-wide API consumption, so that the total API calls are not exhausted in your Salesforce instance.

Smart navigation

Instantly access the archives or dashboard for any Salesforce instance using SysCloud’s smart navigation feature.

Granular restore

Restore exactly what you want with SysCloud’s granular restore options. Choose from multiple restore scenarios and preview the data before restoring it.

How to switch to SysCloud

Switch to the best Salesforce cloud backup solution today! 

How does it work?

If you are unhappy with your current cloud backup vendor for any reason, SysCloud can help. For no additional fee for the remaining duration of your contract, enjoy our intelligent cloud backup. We will even offer a price match!  
Switch Now
no-img

STEP

01

STEP

02

STEP

03

STEP

04

Share your contact details

Submit a copy of your current cloud backup service contract.

Get a price quote from SysCloud

Our sales team will submit a detailed price quotation for your review.

Start free with SysCloud

Install the SysCloud application and start your backup for free.

Backup with SysCloud

Use SysCloud to back up your data. No payment is due till the end of your contract with the previous vendor.

svg

Still not convinced?

Granted, we may be biased; don’t take our word for it. Try SysCloud backup for Salesforce for a 30-day free trial to validate our claims.

Start your 30-day free trial

More topics you might like to explore

Top 6 Google Workspace Backup Solutions
09 Sep 2022 | 6 min read | Annu

This is an in-depth review of all popular Google Workspace cloud backup vendors in 2023. In this guide, we have compiled all our findings from an in-depth, feature-based, product review of Google Workspace backup apps to help you choose a backup solution.


Read now 
Top 6 Microsoft 365 Backup Solutions
05 Sep 2022 | 6 min read | Annu

This is a complete review of all popular Microsoft 365 cloud backup vendors in 2023. In this guide, we have compiled all our findings from an in-depth, feature-based, product review of Microsoft 365 backup apps to help you choose a backup solution.


Read now 
Best Backup as a Service Solution
13 June 2022 | 6 min read | Hozefa

Evaluate & compare top Backup-as-a-Service providers like Druva, Rubrik, Veritas, Acronis, Arcserve, Veeam, & Commvault. Find the best BaaS solution.


Read now 
certification
certification