syscloud
Log InStart Free Trial
no-img

The Best Salesforce Backup Solution in 2023 

10 Feb 2023 | 8 min read | Anju

Everyone in the market claims they are the best, making it harder to choose a cloud backup solution for Salesforce. To help you find a solution that fits your business needs, we have put together a comprehensive article that compares all the Salesforce backup providers in the cloud backup market.

The content published on this page was written based on public information, including the BaaS vendor website, analyst websites, and comparison sites as of 01 February, 2023. A complete list of references is available here. Pease note that software products, such as those discussed on this page, are subject to changes and updates. While SysCloud will make reasonable efforts to update the content of this page periodically, SysCloud cannot guarantee that the content of this page will include every product change. If you would like to notify us about a product update, you can do so here, and we will consider the information.

Evaluation criteria
In this evaluation, we compared 7 Salesforce cloud backup vendors (including SysCloud and Salesforce native solution) based on 9 broad performance metrics that take into consideration data management requirements that are common across a diverse set of industries.
The following are the performance metrics we used to compare the solutions.

      Vendor comparison
      Here is the in-depth, feature-based, product review of all 7 Salesforce cloud backup vendors.
      1. Backup scope
      FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

      Records

      Backup records: The ability to back up all records (that can be queried) in a Salesforce instance

      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Restore records: The ability to restore all backed-up records (of objects with ‘write’ permission) 

      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Export records: The ability to export all backed-up records

      We do not have information on whether the native Backup and Restore tool can export all backed-up records. 
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Standard objects

      Back up standard objects: The ability to back up all standard objects (that can be queried) in a Salesforce instance

      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Restore standard objects: The ability to restore backed-up standard objects (with ‘write’ permission)

      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Export standard objects: The ability to export backed-up standard objects

      We do not have information on whether the native Salesforce Backup and Restore tool can export backed-up standard objects.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Custom objects

      Back up custom objects: The ability to back up all custom objects (that can be queried) in a Salesforce instance

      We do not have information on whether the native Salesforce Backup and Restore tool can back up custom objects.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Restore custom objects: The ability to restore backed-up custom objects (with ‘write’ permission) 

       
      We do not have information on whether the native Salesforce Backup and Restore tool can restore custom objects.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Export custom objects: The ability to export backed-up custom objects

      We do not have information on whether the native Salesforce Backup and Restore tool can export backed-up custom objects.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Metadata components

      Backup metadata: The ability to back up all metadata in a Salesforce instance

      Native Backup and Restore tool cannot back up Salesforce metadata. To back up metadata in a Salesforce instance, Package Manager can be used; however, it has serious limitations since it is not built for the purpose of backup and restore. 

      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Restore metadata: The ability to restore backed-up metadata

      Native Backup and Restore tool cannot restore Salesforce metadata. To restore metadata, Package Manager can be used; however, it can only revert metadata to a previous version. 
      Yes, SysCloud can restore metadata both at a componentlevel and type level.
      We do not have information on whether Spanning can restore metadata at a component level.
      We do not have information on whether OwnBackup can restore metadata at a component level.
      We do not have information on whether Backupify can restore metadata at a component level.
      Yes
      We do not have information on whether Odaseva can restore metadata at a component level.

      Export metadata: The ability to export backed-up metadata

      We do not have information on whether the native Salesforce Backup and Restore tool can export metadata.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Chatter

      Back up Chatter: The ability to back up all Chatter objects in a Salesforce instance

      We do not have information on whether the native Salesforce Backup and Restore tool can back up Chatter objects.
      Yes
      Yes
      Yes
      Yes
      Yes

      Restore Chatter: The ability to restore backed-up Chatter objects

      We do not have information on whether the native Salesforce Backup and Restore tool can restore Chatter objects.
      Yes
      Yes
      Yes
      Yes
      Yes

      Export Chatter: The ability to export backed-up Chatter objects 

      We do not have information on whether the native Salesforce Backup and Restore tool can export Chatter objects.
      Yes
      Yes
      Yes
      Yes
      Yes
      FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

      Limit API usage: The ability to operate within the organization’s current API call limit without having to buy additional API calls

      We do not have information on whether the native Salesforce Backup and Restore tool can operate within the API call limit of the organization.
      Yes  
      Yes
      Yes
      We do not have information on whether Backupify can operate within the API call limit of the organization.
      Yes
      Yes
      FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva
      Backup, restore, and export data

      Native Salesforce Backup and Restore tool supports backup and restore of data, but it has serious limitations. We do not have information on whether it supports data export. 

       
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Backup, restore, and export metadata 
       

      Native Backup and Restore tool cannot restore Salesforce metadata. To restore metadata, Package Manager can be used; however, it can only revert metadata to a previous version. See limitations of Package Manager

      Yes
      Yes
      Yes
      Yes, but We do not have information on whether Backupify can restore metadata at a component level.
      Yes
      Yes, but We do not have information on whether Odaseva can restore metadata at a component level. 
       

      Cross-account restore: The ability to restore data to another Salesforce account

      Coming soon
      Yes
      Yes
      We do not have information on whether Backupify can perform cross-account restore.
      Yes
      Yes

      Sandbox seeding: The ability to move data in and out of sandboxes

      Coming soon
      Yes
      Yes
      We do not have information on whether Backupify offers sandbox seeding.
      Yes
      Yes

      Data archiving: The ability to archive old/unused data to save on storage costs

      Coming soon
      We do not have information on whether Spanning offers data archiving.
      Yes
      We do not have information on whether Backupify offers data archiving.
      We do not have information on whether CloudAlly offers data archiving.
      Yes
      FeatureSalesforce’s native Backup and Restore toolSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

      Comprehensive dashboard: An extensive dashboard that displays all the mission-critical data in a single screen

      No, the dashboard only displays two items – backup status and connection status.
      Yes, SysCloud’s intuitive dashboard provides all the mission- critical data in a single pane of glass for each cloud, including Salesforce.
      Yes, the dashboard displays data specific to Salesforce on a single screen. We do not have information on whether Spanning provides a multi-cloud dashboard.
      Yes, the dashboard displays data specific to Salesforce on a single screen. We do not have information on whether OwnBackup provides a multi-cloud dashboard.
      Yes, the dashboard displays data specific to Salesforce on a single screen. We do not have information on whether Backupify provides a multi-cloud dashboard.
      Yes
      We do not have information on whether Odaseva can display the status of multiple Salesforce organizations in a single dashboard.

      Data and metadata backup status: Separate statuses for data and metadata backup in the dashboard

      Yes

      The dashboard does not display metadata backup status. Source

      We do not have information on whether Backupify displays data and metadata backup status in the dashboard.

      The dashboard does not display metadata backup status separately. Source

      CloudAlly shows status for each metadata based on whether the backup succeeded or not.
      We do not have information on whether Odaseva displays metadata backup status separately on its dashboard.

      Backup health status: The ability to monitor backup health and display the backup health status

      The dashboard only displays the backup status for the past seven days.
      The dashboard displays the backup health status for any day since the initial backup.

      The dashboard only provides a backup history for the past 12 days that shows whether the backup was successful or not. Source

      We do not have information on whether OwnBackup displays the backup health status on the dashboard.
      We do not have information on whether Backupify displays the backup health status on the dashboard.

      The dashboard does not display the backup health status. Source

      The dashboard provides comprehensive graphs for storage, API requests, and bulk batches.

      App-level dashboard: Separate dashboard for each SaaS application backed up

      Native Backup and Restore does not back up any clouds other than Salesforce.
      Yes
      We do not have information on whether Spanning offers a dashboard for each SaaS application backed up.
      We do not have information on whether OwnBackup offers a dashboard for each SaaS application backed up.
      We do not have information on whether Backupify offers a dashboard for each SaaS application backed up.
      Yes
      Odaseva does not back up any SaaS application other than Salesforce.

      Errors and alerts: The ability to display any errors/alerts that have occurred during the backup

      Yes
      Yes
      Yes
      Yes
      Yes
      We do not have information on how Odaseva displays errors and alerts.
      FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva
      Pricing structure
      We do not have information on the pricing structure of the native Backup and Restore tool.

      SysCloud backup for Salesforce costs $29 per user/year. Learn more 

      Spanning backup for Salesforce costs $48 per user/year on Salesforce AppExchange.
      OwnBackup pricing starts at $34 per user/year.
      Backupify Salesforce backup costs $2388 per company/year for 50 users and additional users are charged at $24 per user/year.
      CloudAlly backup for Salesforce costs $30 per user/year.
      Odaseva backup for Salesforce starts at $21,000 per company/year.
      Minimum billing
      We do not have information on whether the native Backup and Restore tool has a minimum billing.
      No minimum billing required 
       
      We do not have information whether Spanning has a minimum billing.
      Yes, $500 per month
      The only plan available in Salesforce AppExchange is quoted at $2388 per company/month for 50 users.
      No minimum billing required
      Starts at $21,000 per company/year
      Add-ons pricing
      The native Backup and Restore tool does not offer any add-ons as of now.
      Add-ons are charged per user.
      Spanning does not offer any add-ons for Salesforce.
      Each add-on is charged per user and has a minimum billing.
      We do not have information on whether Backupify offers any add-ons for Salesforce.
      Cross-account restore, and sandbox seeding are included in the existing pricing structure.
      We do not have information on whether Odaseva offers any add-ons for Salesforce.
      FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

      Support for production organization: The ability to protect data in Salesforce production orgs 

      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      Support for sandboxes: The ability to support data movement in and out of sandboxes

      We do not have information on whether the native Backup and Restore tool supports data movement in and out of sandboxes.
      Coming soon
      Yes
      Yes
      Yes
      Yes
      Yes
      FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

      Maintain relationships: The ability to restore data in Salesforce with object relationships intact

      Yes
      Yes
      Yes
      Yes
      We do not have information on whether Backupify can maintain object relationships during restore.
      Yes
      Yes

      Choose relationships to restore: The ability to let users choose which related records to restore without having to restore the entire branch

      Yes
      Yes, SysCloud lets admins granularly choose the exact related record that needs to be restored.
      Yes, but there is only the option to choose whether to restore child records. There is no option to choose which related records to restore.
      Yes
      We do not have information on whether Backupify lets users choose which related records to restore. 
       
      Yes, but there is only the option to choose whether torestore child records. There is no option to choose which related records to restore.
      We do not have information on whether Odaseva lets users choose which related records to restore. 
       

      Automatically restore relationships: The ability to automatically restore dependent relationships when a hierarchy is not met

      Yes
      Yes
      Yes
      Yes
      We do not have information on whether Backupify can automatically restore dependent relationships. 
       
      We do not have information on whether CloudAlly can automatically restore dependent relationships. 
       
      We do not have information on whether Odaseva can automatically restore dependent relationships. 
       

      Handle schema changes: The ability to handle schema changes and the addition/deletion of relationships

      Yes
      Yes
      Yes
      Yes
      We do not have information on whether Backupify can handle schema changes or the addition/deletion of relationships.
      Yes
      Yes
      FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva

      On-demand backup: The ability to instantly start an incremental backup for any Salesforce instance

      A backup policy can be created that automatically backs up any changes in data. We do not have information on whether the tool lets admins start an incremental backup.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      FeatureNative Salesforce Backup and RestoreSysCloudSpanningOwnBackupBackupifyCloudAllyOdaseva
      SOC 2 compliance
      We do not have information on whether native Salesforce Backup and Restore tool is SOC2 compliant.
      Yes
      Yes
      Yes
      Yes
      We do not have information on whether CloudAlly is SOC2 compliant. 
      Yes
      GDPR compliance
      We do not have information on whether native Salesforce Backup and Restore tool is GDPR compliant.
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      HIPAA compliance
      We do not have information on whether native Salesforce Backup and Restore tool is HIPAA compliant.
      Yes
      Yes
      Yes
      Yes
      Yes
      End-to-end data encryption
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes
      Yes

      End-user self-service: The ability to let end-users restore the data they handle

      SysCloud does not allow end-users to restore their data.
      Yes
      Yes
      We do have information on whether Backupify offers end- user self-service for Salesforce.
      We do have information on whether CloudAlly offers end- user self-service for Salesforce.
      Yes

      Audit logs: The ability to maintain audit logs that capture all the admin and end-user actions

      Yes
      SysCloud provides immutable audit logs for all actions.
      Spanning provides Salesforce-specific audit logs.
      Yes
      Yes
      Yes
      Yes

      Data storage location: The location where admins can choose to host their backup

      AWS
      AWS - US, UK, Canada, and Australia
      US, UK, Canada, and Asia-Pacific
      AWS - US, Canada, European Union, and Australia Azure – European Union
      US, UK, Canada, Iceland, Germany, and Australia
      US, UK, Germany, Ireland, and Canada 
      North America, Asia-Pacific, and EMEA
      Evaluation results
      The cloud backup requirements will be unique for every business considering factors such as threat perceptions, feature requirements, IT admin bandwidth (to administer backup and handle restore requests), and cost-effectiveness.

      We believe SysCloud strikes the perfect balance between offering a comprehensive feature set, ease of use, and an unlimited storage plan that eliminates any concerns associated with storage-based cost escalations.

      SysCloud provides a cost-effective Salesforce cloud backup solution for small and medium-sized businesses, with user-based pricing and no minimum billing. SysCloud safeguards both data and metadata, offering precise and secure restoration, and effectively manages any schema changes or API errors.

      There's just one thing that we DON'T have: Unreasonable prices
      Select number of users:
      no-img

      Spanning

      OwnBackup

      Backupify

      CloudAlly

      Odaseva

      Cost per year for Salesforce backup

      *Minimum billing applied Learn more

      What makes SysCloud the best cloud backup software

      Take a look at our comprehensive feature set that sets SysCloud apart from other cloud backup solutions

      Smart backup

      Automatically back up Salesforce data and metadata. Let SysCloud handle any schema changes or API errors and get complete visibility on your backups. Automatically include newly added Salesforce data in the backup schedule.

      Smart Backup Image

      Point-in-time restore

      Go back in time to recover from accidental deletions or data corruption using point-in-time backup snapshots. Review all backup instances and choose the right version of the data that needs to be restored.

      Optimize Salesforce API usage

      Manage Salesforce API consumption for daily backups using SysCloud’s automated API optimizer. Set API call limit according to your org-wide API consumption, so that the total API calls are not exhausted in your Salesforce instance.

      Smart navigation

      Instantly access the archives or dashboard for any Salesforce instance using SysCloud’s smart navigation feature.

      Granular restore

      Restore exactly what you want with SysCloud’s granular restore options. Choose from multiple restore scenarios and preview the data before restoring it.

      How to switch to SysCloud

      Switch to the best Salesforce cloud backup solution today! 

      How does it work?

      If you are unhappy with your current cloud backup vendor for any reason, SysCloud can help. For no additional fee for the remaining duration of your contract, enjoy our intelligent cloud backup. We will even offer a price match!  
      Switch Now
      no-img

      STEP

      01

      STEP

      02

      STEP

      03

      STEP

      04

      Share your contact details

      Submit a copy of your current cloud backup service contract.

      Get a price quote from SysCloud

      Our sales team will submit a detailed price quotation for your review.

      Start free with SysCloud

      Install the SysCloud application and start your backup for free.

      Backup with SysCloud

      Use SysCloud to back up your data. No payment is due till the end of your contract with the previous vendor.

      svg

      Still not convinced?

      Granted, we may be biased; don’t take our word for it. Try SysCloud backup for Salesforce for a 30-day free trial to validate our claims.

      Start your 30-day free trial

      More topics you might like to explore

      Top 6 Google Workspace Backup Solutions
      09 Sep 2022 | 6 min read | Annu

      This is an in-depth review of all popular Google Workspace cloud backup vendors in 2023. In this guide, we have compiled all our findings from an in-depth, feature-based, product review of Google Workspace backup apps to help you choose a backup solution.


      Read now 
      Top 6 Microsoft 365 Backup Solutions
      05 Sep 2022 | 6 min read | Annu

      This is a complete review of all popular Microsoft 365 cloud backup vendors in 2023. In this guide, we have compiled all our findings from an in-depth, feature-based, product review of Microsoft 365 backup apps to help you choose a backup solution.


      Read now 
      Best Backup as a Service Solution
      13 June 2022 | 6 min read | Hozefa

      Evaluate & compare top Backup-as-a-Service providers like Druva, Rubrik, Veritas, Acronis, Arcserve, Veeam, & Commvault. Find the best BaaS solution.


      Read now 
      certification
      certification