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SysCloud, Inc
125 Half Mile Road, Suite 200
Red Bank, NJ 07701, USA

                  

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Frequently asked questions

Yes. Minimum 25 user license purchase is required when you choose to upgrade.

SysCloud is for business and educational institutions using Google Workspace or Microsoft 365. We do not cater to individual users. 

If you are representing a business, non-profit or educational institution, you should be a domain administrator to start the free trial. 

Yes. If you are a non-profit organization with a requirement to backup 25 to 100 users, please use our pricing calculator. If you are a non-profit with more than 100 users or an educational institute, contact us here.

Yes. Besides volume discounts for businesses purchasing more than 500 user licenses, we offer a 20% discount on the yearly subscription price compared to monthly plans. 

Once you install the SysCloud app and start your free trial, you can click on the UPGRADE link from any screen or navigate to the My Account page to upgrade. Minimum 25 user license purchase is required when you choose to upgrade.

By default, SysCloud backs up your data in the US. However, admins can choose to migrate or set up the backup archives in the UK or Canada. To know more, click here.  

SysCloud can backup Google Workspace and Microsoft 365 data.

Google Workspace data backup includes Google Drive, Shared Drive, Gmail, Chat, Calendar, Contacts, and Sites.

Microsoft 365 data backup includes OneDrive, Outlook, SharePoint, Teams, Exchange, Contacts (People), OneNote, Planner, Stream, Whiteboard, Public Folders, Archived Mailboxes

SysCloud lets you backup all file type extensions except external app files installed with Google Drive (Via Connect more apps).

SysCloud offers SharePoint and Team Sites backup only for customers who have purchased backup licenses for at least 75% of total active users in their domain. The Sharepoint and Teams site data is stored at the domain level and not at the user level. 

SysCloud backup for Google Workspace backs up all Shared Drive files at a user level. All Shared Drive files accessed by licensed users will be automatically backed up if Shared Drive backup is turned on in your domain-level backup settings.